Abstract:
With the process of globalisation going on both the private and public sector first entered into overhauling of their organisational structure and processes and now have adopted highly aggressive path. This restructuring has become inevitable due to changed economic environment and policies, incomplete reforms, weak base of material production and growing emphasis over TQM in its strategic variant, its associated developments like strategy-orientation, attitudinal development, team building, achievement motivation, transformational and visionary leadership, creativity training, intrapreneurship, TCM, BPR, Benchmarking, performance management, TPM, SCM and CRM.